Shipping policy

Free Shipping

We offer free shipping on all orders within the 49 contiguous United States.

Order Processing Time

All orders are processed and shipped within 1–2 business days after the order is placed (excluding weekends and holidays). Once your order ships, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship only within the 49 contiguous United States.
At this time, we do not ship to:

• Alaska

• Hawaii

• U.S. territories

• International destinations

Shipping Methods & Transit Time

Shipping transit times vary based on your location and the carrier selected at checkout. While we strive to deliver orders as quickly as possible, actual delivery times may vary due to carrier delays, weather conditions, or other factors beyond our control.

Order Changes & Address Accuracy

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

We do not ship to PO Boxes. Please provide a physical street address at checkout.

If you have any questions about shipping or order status, please email our customer support team at sales@rivalpsusa.com — we’re happy to help.