If you need help with a product or want to submit a warranty claim, please email us at:
To help us assist you quickly, copy and paste the template below into your email and fill in your details:
Support Request Template:
Name:
Phone Number:
Email:
Where was this purchase made?
(Through our website or a distributor — please include the distributor name)
Order #:
SKU #:
Number of units purchased:
What do you need help with?
(Example: Replacement parts, warranty claim, installation help, etc.)
Description of the issue:
Photos / Attachments:
(Please attach clear images of the issue, product, and production date sticker located on the outside of the shipping box)